Business continuity and “safe closings”: COVID-19
Businesses around the country are instituting safety policies in response to the COVID-19 outbreak, and the title industry is no exception.
We’d like to pass on a number of resources that title agents can use to help develop their own business continuity and “safe closing” initiatives.
Recently, several agents have received requests from lenders for their company’s COVID-19 Policy and the name and position of a point of contact for the agency. To help, Alliant National has developed a sample Disaster Preparedness Plan for Settlement Agents. It’s in a format that’s easy to personalize for your company’s use. Just insert your logo and modify the list as needed.
The form is based in part on a set of Safe Closing Protocols developed by ALTA. The protocols adapt recent COVID-19 recommendations from health officials to real estate closings. Alliant National has also compiled ALTA’s recommendations into a helpful info-graphic you can post in your office.
Importantly, under the ALTA protocols, any guest who exhibits symptoms linked to COVID-19 must notify staff upon arrival so they can be escorted out of common areas into a private closing room. The National Notary Association has developed Health Screening Questionnaires for notaries and borrowers.
Check out ALTA’s COVID-19 resource page, NNA’s COVID-19 resource page and Alliant National’s COVID-19 resource page for more information on how you can keep your closings safe and your business moving forward.