Your Advantage: It’s All About Community for Alliant National’s Tia Hall
In a varied career split between law enforcement, real estate and title insurance, Tia Hall has been driven by a desire to provide support to her community.
For nearly 25 years, Tia Hall has remained steadfastly committed to her community. From her early career in criminal justice to her current responsibilities at Alliant National, she has long been motivated by helping others. Well-versed in making departments and organizations operate more effectively, Hall’s work at Alliant National is invaluable to its Southeast operations.
Hall’s career path wasn’t a straight line, but rather a winding journey that brought together seemingly disparate fields in a harmonious blend. For well over a decade, Hall served as a criminal justice specialist for Cobb County in Georgia. However, one of Hall’s main responsibilities during these years would prove advantageous to her later career. Hall’s focus in criminal justice often revolved around community outreach and enabling officers to engage more productively with vulnerable populations. “Working within law enforcement is very strenuous work,” Hall said, reflecting on why such work is critical. “You are dealing with a lot of people from different walks of life.”
As fate would have it, Hall would come to interact with a group of people immersed in real estate. “I often interacted with lawyers and others in real estate,” she stated, “especially when I was working on real estate code enforcement.”
While she was forming these connections, Hall was taking other steps that would eventually pave the way toward her joining the title insurance industry. Building from a foundation in criminal justice and psychology, Hall began studying real estate and became a notary public , working as a loan signing and closing agent. Throughout all these professional moves, Hall’s motivation remained the same: “I wanted more community connections.”
In 2022, Hall made the leap into the career she has today, joining the Alliant National team as the Southeast Support Administrator. At Alliant National, Hall works with every department – from HR to continuing education to accounting – to ensure that agents are empowered to execute on behalf of their clients. Calling upon her long history of driving growth, as well as diverse skill sets in administration, resource management, data protection, team building and more, she acts as a one-stop shop for agents and employees throughout the Southeast.
One important aspect of Hall’s day-to-day work is protecting the large quantities of personal information that are part and parcel with the title insurance profession. This is another area where she is well-served by her previous experiences in law enforcement. When working with the Georgia Bureau of Investigations (GBI), for instance, Hall developed an acute appreciation for data protection. “There is a huge paper trail in this work,” she said, emphasizing that the failure to protect such data could quite literally ruin lives.
Now settled into her new career, Hall had several things to say when asked to sum up her experience, as well as the connection between her current responsibilities and yesterday’s roles. For her, helping the community is at the heart of both professions: “I love people. I love communicating. And I love to be a help for those in need.”
However, it’s in title insurance that Hall has found an ideal platform to pursue this passion, even more so than in law enforcement. “This industry is more close-knit,” she said, before noting how new employees can benefit from leveraging the field’s strong sense of community. When asked about what younger or less experienced workers should know, she remarked, “Employees need a strong foundation, as well as support to not get lost.”
For Hall, that communal support was what helped her as she made her initial foray into the business. It is also what continues to fuel her today as she works to deliver results for Alliant National’s agents. “At Alliant National, it is always easy to reach out if you need something. We’re always there for each other.”
With community-minded employees like Tia Hall amongst its ranks, Alliant National’s agents can rest assured that someone will always be there for them too.
Tags: #AgentsFirst, customer service, Southeast Region, tia hall, title agents