Would you be surprised to know that 99 percent of people check their email every day?
With a statistic like that,
it’s not hard to see why email marketing is a go-to for marketing campaigns.
What’s confusing, though, is that sometimes, email marketing ROI can look a
An unsuccessful email campaign
in a world where opening emails is such a big part of people’s lives can be
confusing, and brings up an important question:
Where is the gap between consumers checking their email
constantly, but not clicking on your brand’s message?
As you consider the value of email marketing, consider this — 73
percent of millennials prefer email communication when receiving marketing
material. Ultimately, the problem may not be the marketing channel,
but the message delivery. So, is email marketing dead? Or, is there
something that can be done to enhance the email marketing experience — for
consumers and marketers?
A marketing strategy makeover
might be necessary for a struggling brand. Email marketing as a marketing tool
isn’t dead. But some email marketing practices are, such as impersonal email
address lines, violating General Data Protection Regulations (GDPR), ignoring
user experience, and not tracking metrics.
If your brand’s email marketing
strategy is currently struggling with bringing in high ROI, it could be that
your strategy hasn’t been improved to reflect how email currently works.
Ultimately, if you’re not
catering to your audiences, or if you’re not using metrics to appropriately
measure and improve your email campaigns, you’re likely missing out on ROI —
not because email marketing is dead, but because your strategy is outdated.
To improve your email marketing
ROI in 2020, here’s what to retire:
1. Impersonal subject lines
Email marketing starts before
readers even open the email. Subject lines can make or break open-rate, a
metric that tracks how many subscribers open your emails.
messages makes readers feel connected to what’s being sold. Generally, making a
subject line personal can be as easy as noting the holiday season or asking a
question to get readers thinking.
Think about what in your email
is the “must-know” takeaway, and create a short subject line that
taps into emotions to get subscribers clicking.
2. Ignoring GDPR standards
GDPR means making sure the reader gives clear, unambiguous
permission to receive marketing emails. Full compliance with GDPR ensures
that sending marketing emails is legal.
GDPR was created so consumers
know their data is protected and being used by brands they have trusted with
personal information. They opt-in to emails they’d like to receive from brands
they’re interested in.
This is good news for marketers
because it means your email campaigns will only be sent to users who are
genuinely interested in your marketing messages. It also ensures your email
marketing messages are compliant with the law.
3. Using templates that aren’t mobile-friendly
The world is mobile now. Many
people check emails from their phone.
Emails that aren’t
mobile-friendly are probably raising your bounce rate exponentially due to poor
user experience. Because it’s so easy to click away from something that’s
unappealing, emails optimized for mobile should be an important step in the
The Apple iPhone is the most popular method for opening emails.
For some audiences, marketing emails that are stellar for mobile should take
priority over emails for desktop, so the majority of readers don’t get turned
away from desktop-friendly templates.
4. Poor email design
It’s imperative to take time
designing emails that delight readers.
Emails lately have gotten snazzy. From animations to
GIFs, and even embedded full-length videos, businesses are dipping their toes
into exciting email marketing efforts to pull readers in.
Emails that have quick loading
time, bold CTAs (Call to Action), and colorful visuals typically perform best.
An email newsletter with long
paragraphs, the same-old template and a CTA that hasn’t changed in years are
less than exciting, and probably leave readers clicking out of that email.
5. Not strategically using metrics
Tracking metrics helps fill in
the gaps when looking where to improve marketing efforts. They break down the
behavior of email subscribers.
Metrics collect data on how
many people are interacting with emails, when they are, who they are, and for
how long. All of this information is important to know when planning because
they lead to important marketing decisions.
Metrics save time by reporting
on what’s working and what isn’t. To begin tracking metrics, consider what
email software you use. Many have reporting and tracking built into their
tools, as well as information about how that data is collected and interpreted.
Ultimately, the reasons you may not be seeing results, is not
because email marketing is dead — it’s because of how you’re
email marketing. So, before you turn away from email marketing as a whole,
think about ways you can improve your strategy to compete.
Marketing pros live and die by email, and with good reason: Email
marketing provides the highest ROI of any marketing channel, especially when
it’s done correctly.
But while your ROI has the potential to be monumental, the strategies
behind successful email marketing campaigns aren’t always quick or
To maximize your reach and covert your copy into a
convincing narrative, you’ve got to be thoughtful, captivating and
Follow these effective tips for crafting compelling email
marketing messages that will help grow your business.
Research Your Target Audience
Your audience is the most valuable asset to your business,
and it’s your job to ensure that you develop customer profiles that align with
your business and its values and mission.
That starts with compiling organic email lists based on
everything from demographic data to hobbies and interests.
Verify that every name on the list wants to be included in
your email marketing campaigns. The fastest way to get blacklisted by the major
ISPs is to purchase or rent email lists.
Building the lists from scratch is time-consuming, but the
reward is much higher engagement.
Test Your Email Content
Before you send out a campaign to hundreds, if not thousands
of readers, be sure to test your content first for broken links, image
resolution issues, spelling errors, grammatical mistakes and design layout.
It’s always best to send a few test mails to yourself to
ensure that everything looks correct.
Beware of Spam-Like Content
Always, always keep your content relevant to your audience
and consistent with your brand.
Everyone has spam filters and “junk” email inboxes, and if
your subject headers, for example, are too gimmicky, have too many exclamation
points or contain misspellings, it’s likely that your email campaigns will be
promptly dumped into the trash bin.
Always Include a Call-to-Action
There’s nothing worse than leaving your audienceat a dead end.
One of the most crucial email marketing best practices is to
be abundantly clear and direct with your audience – and that means telling them
exactly what you’d like them to do next.
The point to any marketing message is to get a response.
Provide sign-up links, for example, if you’re promoting a
class, workshop or webinar. If you’re hosting an event, be sure to include an
And if you’re offering promotional offers, use
action verbs – “reserve,” “act,” “subscribe,” “save,” “start” and “get,” for
instance – to persuade your audience to respond.
Federal and state regulations don’t make it easy for title insurance companies to market and grow their business, but there are strategies to maximize their marketing efforts.
Federal and state regulations don’t make it particularly
easy for title insurance companies to market and grow their business, but
despite the regulatory RESPA obstacles, there are strategies that title
insurance companies can implement to maximize their marketing efforts.
Leverage Your Online Presence
Leveraging your online presence is paramount. By using the
right technology and social media platforms to create insightful, compelling
and informative content, you can generate – and keep – a captive audience.
The key takeaway is to provide value to your readership, which in turn establishes trust. And trust is key to growing your business.
Additionally, regularly updating your website with a clear
mission, current marketplace trends, blog posts, analysis and data backed by
research shows that you’re an expert in your field.
Authoritative blog posts and engaging social media posts generate
the strongest leads, so it’s crucial to maintain a regimented and consistent
If you slack, you risk losing the audience – and potential
clients – that you’ve worked so hard to connect with and cultivate.
Remember that homebuyers and sellers are a core element of
your target customers, and they’re more educated than ever before about title
Savvy consumers compare title insurance companies, and if
you don’t have a go-to resource stocked with information, services and
products, you’ll miss your opportunity to connect with these people.
Good, Ol’ Fashioned Networking
As well, network at every opportunity, and taut your
services with lenders, real estate professionals and others in your field.
While social media and an informative website are critical,
word-of-mouth recommendations continue to generate leads.
Collecting e-mail addresses legally is also an effective way to market your services to the right demographics.
Deliver a Useful E-Newsletter
An educational enewsletter providing insight about relevant
topics – including escrow, property searches and title insurance protection – is
another proven way to reach your target audience and build a solid customer
Use graphics and photos to illustrate trends and salient
points, and present simplified information that home buyers can easily digest.
are just a few ways to effectively market your title insurance company. Amanda
Farrell, who writes for PropLogix, offers several more ideas to jumpstart
your marketing efforts.
Don’t think you can download or even ask for someone else’s email address list unless you know for certain those recipients – each and every one of them – has opted into receive your content.
We’ve previously offered our thoughts on the importance of a
email list of customers.
While some consider email “old-school” in the face
of loads of social media platforms and texting, beautifully built content
contained on your website, email still connects you to your audience in ways
social media platforms might not.
You need email addresses. You need new email addresses. You
need an email distribution list that is constantly growing and evolving.
Because engaging your clients and colleagues in a narrative
about your business, while also providing useful information, is powerful in
establishing you as an industry leader and establishing your brand.
But don’t think you can download or even ask for someone
else’s email address list unless you know for certain those recipients – each
and every one of them – has opted into receive your content.
To do otherwise, to poach or duplicate or take anyone else’s
email address list without first getting a recipient’s okay to receive – or
better, without getting the recipient’s email address directly from them – is
and the implications are not pretty.
Spamming your audience could result
in getting permanently banned from your recipient’s inbox such as if she hits
the “do not contact” button or flags you as spam on her email client. Spamming
your audience can even result in getting yourself permanently banned from your
email management service.
When you think about it, sending
unsolicited emails is not even helpful toward getting your message to the
masses because these recipients have expressed zero interest in your offer –
they may not even know who you are.
You’re better off taking the slow and
steady approach to building your email database. Here are just a few ideas for building
your email database:
- Create an
email subscription form for your blog
contests that require an email address for entry
downloads that are accessible only by volunteering an email address
- Share a
subscribe link to your social media pages
Always tell your would-be subscribers
what they should expect. Do you email once per month or once a week? What type
of information is included in your distributions?
By building your email list the right
way, you’ll ensure you have quality contacts who are more likely to engage with
There is nothing like a solid, well-built email list – one that actually has people and businesses you want to reach.
Though some consider email “old-school” in the face of social media and text messaging, beautifully built content within your enewsletters and even within simple emails, can reach your audiences in ways social media platforms might not.
To that end, you need email addresses. You also need to not engage in spam (using email addresses you’re not entitled to). Here’s a great bit on how businesses can legitimately and effectively gain new email addresses, thereby continually growing their audience reach.
15 Proven Ways to Grow Your Email List
Real Estate Corner:
As technology continues to affect nearly every corner of our lives, real estate transactions are getting done with more technological influence than ever:
How Technology Is Changing The Real Estate Market.