Your Advantage: Building Success With South Florida Agency Manager Tracy Pace
For Alliant National’s Tracy Pace, title insurance remains a passion.
Many find it difficult to remember what led to important phases of their careers. Tracy Pace doesn’t have that problem. Her journey to the title industry began during a national tragedy that forever imprinted itself in our collective memory. “I had been working as an executive at a New York-based cosmetics company,” she said. “After September 11th, our business declined, and I began to consider a career change.” This was an all-too-common situation at the time, as New York’s GDP dropped precipitously following the attacks and many professionals evaluated their options. However, it wasn’t long before a silver lining appeared. A recruiter contacted her about a job with a title underwriter, an opportunity which ironically transformed this dark moment into one of the brightest periods of Pace’s career.
The title industry, it turned out, would prove to be a great fit for Pace. It offered her the chance to make a tangible and positive impact on its many stakeholders. This continues today in her role as Alliant National’s South Florida Agency Manager.
Of course, Pace’s transition to the title industry wasn’t without its challenges – nor was it instantaneous. “I reluctantly took the job only after considering it for several months,” said Pace. “That’s primarily because, in the beginning, I knew very little about the industry.”
Over time, however, she came to learn the ins and outs of the business, developing a passion for title insurance by taking on a “diverse range of responsibilities” that kept her “challenged and engaged.” Once she joined Alliant National, she found ample opportunities to apply this drive for the benefit of the underwriter’s agents. “Every day I get to help our agents grow their businesses, start new businesses, the list goes on,” she explained.
Given the many challenges the average title agent faces today, being able to rely on passionate and accomplished professionals like Pace is critical. “The industry is currently experiencing dramatic upheavals, with advancements in technology and data accessibility driving rapid transformation. There are also more stringent rules around compliance, consumer protection and privacy,” she explained. At the same time, consumers are increasingly valuing businesses that prioritize human connection.
As a seasoned professional with many years of experience under her belt, Pace understands these competing interests completely. She also knows how to equip agents with everything they need to navigate both simultaneously and thrive.
For instance, Pace works hard to ensure agents know about the various tools, resources and knowledge Alliant National provides to its agent community. “Alliant National has invested in cutting-edge fraud prevention tools like SecureMyTransaction, as well as ongoing education to help agents spot and mitigate threats,” she said.
Pace also encourages others to never lose sight of the importance of relationships in the industry. She is adept at helping folks build the connections necessary for creating shared wins while achieving robust growth. “In this industry, relationships are everything,” she explained. “Whether you’re working with agents, clients or internal teams, being reliable, approachable and responsive creates lasting, meaningful connections that are the drivers of mutual success. It’s also essential to show integrity in every interaction – big or small.”
Although it may have begun on a somber note, Tracy Pace’s career in title insurance has proven to be anything but. For over two decades, she has applied her passion to meeting agent needs and helping them excel while navigating an ever-changing field. Alliant National’s agents can rely on her extensive experience and expertise as an invaluable resource to build the business they want and deliver the service their customers deserve.
Reach out to Tracy: tpace@alliantnational.com